

When none of the other troubleshooting is working, it is better to get in touch with the support team of Tresorit. Keep in mind to follow the above steps and re-enable the firewall on your PC. Click on the toggle to change its status from On to Off.On the next page, scroll to the toggle below Microsoft Defender Wall.Select any of the three networks out of the Public, Private, and Domain networks.Next, click on Firewall and Network Protection.Click Open when the appropriate search result shows up.
Tresorit login windows#
Press the Windows key to invoke the search console.To fix that, you can temporarily disable the firewall. Temporarily Disable the Firewall on your PCįor security reasons, often, Windows Defender Firewall may block Tresorit from running. Once done, close Tresorit and relaunch it.Ħ.Change the Proxy status to No Proxy or Manual.Usually, Proxy is set to Auto-detect by default.From the pop-up, select Application Settings.On the left-hand bottom corner, right– click on your username.You can tweak the proxy network setup on the Tresorit Desktop app if it is not connecting to the internet. Log into Tresorit by entering your username and password.Then search for Tresorit using the Windows search console.In the system tray in the taskbar, right-click on the Tresorit icon.When there is any issue in the cloud storage, logging out and logging in back solves the issues most of the time. Open your VPN app and turn the VPN off.So, they may slow down at times or even disrupt. These VPN servers of the other region take a load of requests from hundreds of users around the world. When you use a VPN, you use servers from other countries to browse. With VPN turned off, try to use Tresorit. If you use any VPN app, then try to disable it for a while.

Do this only if you ensure it is the network connection that is at fault for all the internet-dependent apps(including the Tresorit desktop app) and services on your PC. If you have sufficient knowledge to handle the routers, then you can manually reset them. Check whether you are facing the connectivity issue with Tresorit only or if the problem is happening with all the other apps when you access them. Get in touch with ISP to confirm regarding the same.

Maybe your service provider has taken its server down for maintenance or to fix any other technical problems.
